Academic Advising
Advisors help students understand program requirements, registration timing, placement, course sequence, transfer plans, and academic progress. Students are encouraged to meet with advising before every registration period.
Tutoring and Learning Support
Tutoring may include writing support, math assistance, study-skills coaching, English-language practice, and course-specific help when available. Students should bring assignment instructions, drafts, notes, and questions to make tutoring more productive.
Library and Technology Help
Library support includes research guidance, citation help, database use, quiet study space, and technology questions related to coursework. Staff can help students find reliable sources and use digital tools for class assignments.
Student Care and Referrals
Student services can help students identify the right office when issues involve attendance, records, wellness, basic needs, schedule changes, or uncertainty about next steps. Staff may also connect students to community resources when a campus service is not the right fit.
Using Services Effectively
Support services work best when students ask early and provide context. A student who explains the course, deadline, concern, and what has already been tried is easier to guide toward the right solution.
Service Access Points
Students may begin with advising, tutoring, the library, student services, or an instructor. If the first office is not the right one, staff help route the student rather than expecting the student to restart the question from the beginning.
Appointment and Walk-In Planning
Some services work best by appointment because staff need time to review records, placement, course requirements, or transfer questions. Other needs, such as short research questions or basic routing, may be handled through walk-in or same-day support when staffing allows.
Faculty and Staff Referrals
Faculty and staff may refer students when attendance changes, assignments are missing, course concepts are not connecting, or the student says they are unsure where to go. A referral should include the reason, the recommended office, and any urgent timing.
Where Students Usually Start
Students can begin with the office that most closely matches the concern. Staff will redirect when another service is more appropriate.
| Student Need | Starting Point | Helpful Materials |
|---|---|---|
| Choosing or changing classes | Academic advising | Program goal, transcript, current schedule |
| Writing, math, or course difficulty | Tutoring and learning support | Assignment, notes, draft, instructor feedback |
| Research, citation, or technology | Library and technology support | Prompt, source list, device or account question |
| Records, forms, or enrollment changes | Student services | Student ID, form, deadline, related messages |